Services — Avura | Melbourne Business Operations

Packages & services

Choose the level of support
that fits your business.

All packages are month-to-month — no lock-in contracts. Every package includes a free 30-minute discovery call.

Foundation

For small business owners who want to plug the biggest leaks first — reviews and lead follow-up.

Google review request system — after every job
Quote follow-up (up to 20 leads/month)
Appointment confirmation messages
Monthly performance summary
Monthly check-in call

Get started

Most popular

Growth

The full back-office solution for small businesses ready to grow consistently.

Everything in Foundation
Social media management (8 posts/month)
Google Business Profile optimisation
Customer enquiry management
Unlimited quote follow-up
Fortnightly check-in call

Get started

Scale

For growing businesses that need a dedicated operations partner in their corner.

Everything in Growth
Full workflow & systems setup
Staff scheduling & coordination support
Social media (16 posts/month)
Priority response within 4 hours
Weekly strategy call
Quarterly business review

Get started

Add-ons — bolt on what you need

Systems Cleanup (one-off)

Deep dive into tools, workflows & processes

Extra social posts (×4)

Additional posts beyond your package

Monthly email newsletter

Copywriting, design & scheduling included

Competitor & market audit

3–5 competitors, written summary & recommendations

Google Ads management

Setup & management of inbound ad campaigns

Website copy refresh

Rewrite to improve conversion & targeting

At a glance

What's included in each package.

	Foundation	Growth	Scale
Google review requests	✓	✓	✓
Appointment confirmations	✓	✓	✓
Quote follow-up	Up to 20/mo	Unlimited	Unlimited
Monthly performance report	✓	✓	✓
Social media posts	—	8/month	16/month
Google Business Profile	—	✓	✓
Enquiry management	—	✓	✓
Workflow & systems setup	—	—	✓
Staff coordination support	—	—	✓
Priority response	—	—	4 hrs
Check-in calls	Monthly	Fortnightly	Weekly
Quarterly business review	—	—	✓